How we work — before you even ask

How we work.

Engagement modes, the standard flow, deliverables, and contract terms. Everything procurement and legal will ask about, on one page — before you get in touch.

01 — CONTRACT Every engagement is a quasi-mandate agreement — you pay for professional services, with scope fixed in an SOW after the NDA.
02 — BILLING Billing is uniform across all modes: first month standalone, then three-month renewals. Pricing on request.
03 — WHERE Remote-first. For large-scale recovery work, on-site support is also available.
See the three engagement modes → Talk to us

01 — Engagement modes

Three depths of engagement.

From a single design engagement to monthly advisory to emergency recovery. We also state what is not included — to settle the scope discussion with procurement before it starts.

MODE 1

Project

IT-DESIGN ENGAGEMENT

Scope
A standalone IT-design engagement (roadmap, new-system design, migration planning)
Duration
Typically multi-year
Team
A senior IT designer plus Data / Dev / Design teams, staffed to the size of the engagement
Mode-specific deliverables
Roadmap document · data model
Not included
Operations outsourcing / 24×7 monitoring

MODE 2

Advisory

DX / IT PROGRAMS

Scope
Monthly involvement in a running DX / IT program, at the design layer
Duration
Typically several months to years
Team
A senior IT designer, with Data and Research teams joining as needed
Mode-specific deliverables
Monthly design-review records · vendor-meeting minutes with decision support
Not included
Development staffing (body-shopping)

MODE 3

Recovery

CODE RED

Scope
Post-incident containment, forensics kick-off, and recovery planning
Duration
Typically around one year
Team
A senior IT designer, with Research (forensics), Data, and Support teams
Mode-specific deliverables
Damage-assessment report · recovery report (new architecture)
Not included
Attacker attribution (a matter for law enforcement) / long-term SOC operations
Under attack right now? Start here →

All three are quasi-mandate agreements. Detailed scope is fixed in an SOW after the NDA. Not sure which mode fits? Just ask.

02 — How an engagement starts

From inquiry to kickoff.

At its fastest, an engagement starts about two weeks from first contact. Exceptions to this flow can be discussed.

  1. Week 0

    Inquiry

    Contact form → a short scoping conversation. A 30–60 min online call if useful.

  2. Week 1

    NDA + scope draft

    NDA signed. LV3 drafts the scope document.

  3. Week 2

    Kickoff

    MSA + SOW signed. Team assigned, work begins.

  4. Week 3–N

    Execution

    Weekly reviews plus a monthly executive brief.

  5. Closeout

    Handover

    Final documentation delivered. Further support continues under a separate agreement.

03 — What you receive

Consulting you can hold in your hands.

Whatever the engagement mode, we deliver these two standing reports throughout (the standard set — adjustable per engagement). For mode-specific deliverables, see the three engagement modes above.

REPORT 1

Issues report

Risks and concerns, structured and ranked by priority.

REPORT 2

Progress report

Milestone status, plan versus actuals, and a steering-committee summary.

04 — Contract & risk handling

The procurement & legal checklist.

Our standard contract structure and termination terms — the individual contract takes precedence. RFI / RFP responses supported.

ItemStandard terms (the individual contract takes precedence)
Contract type Quasi-mandate agreement — compensation for professional services (not a fixed-deliverable work contract)
Contract form Standard MSA + SOW. Client legal review welcome. Purchase-order-based contracting also possible
NDA Standard two-party NDA, available before the first conversation. Client-side NDA templates accepted
Pricing & billing Pricing on request. First month standalone, then three-month renewals. Quotes in foreign currencies available
Data handling Post-engagement retention and destruction rules stated in the contract
On-site / remote Remote-first. On-site support available for large-scale recovery work
Insurance On request

Because every engagement differs in size, duration, and staffing, we do not publish a flat price range. A detailed quote follows the NDA.

05 — FAQ

Questions procurement teams ask us.

Anything not covered here — use the form below.

How fast can an engagement start?
About two weeks at the fastest. Inquiry and scoping (Week 0) → NDA and scope draft (Week 1) → MSA + SOW signed, kickoff (Week 2). See the standard flow above. Cyber incidents skip this flow — use the emergency path.
When is the NDA signed, and whose template?
Before the first conversation, if you like. We have a standard two-party NDA, and client-side templates are accepted.
Whose contract template do you use?
Our standard MSA + SOW as the base, with client legal review welcome. Purchase-order-based contracting is also possible. All engagements are quasi-mandate agreements.
Do you publish indicative pricing?
Pricing is on request. Engagements differ in size, duration, and staffing, so we do not publish a flat range. A detailed quote follows the NDA. Quotes in foreign currencies are available.
Do you subcontract?
Work involving information that could identify you is never subcontracted without your prior consent. Our information-handling standards are summarized in Security & data handling.
Is on-site work possible?
We are remote-first. For large-scale recovery (Code Red) work, on-site support is available.
Can contracts and meetings be in English?
Yes. We work bilingually in Japanese and English, including contracts and negotiations.
Will you answer RFIs / RFPs and security questionnaires?
Yes. Our standard security and data-handling practice is summarized on this page (PDF available).
What are the renewal and termination units?
First month standalone, then three-month renewals. These are standard terms — the individual contract takes precedence.

Tell us where you are.

This form is the front door. We read every message, and suggest a 30–60 min online call where useful. For an active cyber incident, use the emergency path.