We are currently at full capacity and cannot take on new emergency cases.

Cyber-incident emergency response

Have you been attacked?
We come to you.

LV3 is the recovery team for hospitals, schools, and companies hit by cyber attacks. We move fast, work calmly under pressure, and take on the recovery with you.

Get help now → How we work

3 sectorshospitals · schools · companies

Who we serve

Three audiences.
One commitment:
bring you back fast and whole.

⚕

Hospitals

We protect patient care continuity. EHR access, medical devices, and regulatory reporting come back online before they become a clinical crisis.

📚

Schools

We protect learning and student records. Lessons resume, family trust is restored, and student data is recovered intact.

🏢

Companies

We protect operations and customer trust. Revenue, supply chain, and stakeholder confidence are stabilized while we work.

How we work

Four stages. The same way a great ER team operates.

01 — RESPOND

Stop the bleeding

Once you reach us, an LV3 team gets on your network and on the phone. We isolate, we contain, we stabilize — working to keep the attacker from gaining further ground.

02 — DIAGNOSE

Find what happened

We identify what was taken, what was changed, and how they got in. You receive the truth — not optimism, not jargon. Forensic evidence is preserved for regulators.

03 — RECOVER

Restore operations

Systems come back online. Data is restored. Communications with regulators, press, patients, students, and customers are handled with you, not by you alone.

04 — PREVENT

Close the gap

We harden what failed. We train your people. The next attempt against your organization finds nothing. You leave the incident stronger than before.

Response timeline

What happens once the engagement starts.

First 72 hours

First containment moves

We start with a situation briefing, issue the first containment instructions, and decide what external communication to halt.

~1 week

Forensics kick-off

The investigation into what happened stands up, an executive brief is prepared, and the regulator-notification question is decided.

~1 month

Recovery-plan draft

You receive the recovery-plan draft, a priority list, and a draft of any external disclosure.

Year one and beyond

Continued support, or handover

Together we decide whether LV3 continues the recovery support or hands off to an SOC vendor.

Sector-specific recovery

Each sector carries pressures the others don't. We carry them with you.

Hospitals

The pressure

Patient care can't pause. Regulators (厚労省, HIPAA-equivalents) move on hard timelines. EHR outages, infusion pumps, imaging — every minute is clinical risk.

What LV3 brings

Clinical-priority triage of which systems come back first. Liaison with regulators in your voice. Communication templates for staff and families that protect trust without creating new exposure.

Schools

The pressure

Lessons cannot stop. Student records (grades, health, family contact) are sensitive in ways enterprise data is not. Boards, families, and ministries are watching.

What LV3 brings

Continuity-first recovery so classes resume. Family-facing communications drafted with you. Coordination with the ministry of education / district authorities at your pace.

Companies

The pressure

Revenue is bleeding. Customers, partners, and the press want answers now. Disclosure timing affects share price, contracts, and reputation for years.

What LV3 brings

Operations stabilization in parallel with disclosure planning. Forensics of evidentiary quality for litigation and insurance. Press and stakeholder communications coordinated with your legal counsel.

What we respond to

The scenes our team walks into.

Real attack patterns we've handled. Hospital workstations showing garbled text. Rogue devices spliced into the LAN. Ransomware lockouts. Industrial control rooms taken over remotely. Each one has a playbook — and an LV3 team that's seen it before.

Hospital workstation showing garbled mojibake text — encoding corruption from a malware-modified database

● INCIDENT LV3 RESPONDING

System corruption 医療系PC が文字化け

Patient records, lab results, scheduling — all displayed as ?? characters. Encoding corruption symptomatic of a malware-modified database or registry tampering.

type: encoding corruption sector: hospital severity: HIGH

Router back panel with cables — a rogue device spliced into the LAN, circled in red

● INCIDENT LV3 RESPONDING

Rogue device on the LAN 物理侵入 — 不正タップ

An unauthorized USB-powered device tapped onto the LAN at a back-office router. Detected mid-sweep. Forensic timeline confirmed seven days of silent exfiltration.

type: physical intrusion sector: any severity: CRITICAL

Wana Decryptor ransomware screen demanding bitcoin payment — operations halted

● INCIDENT LV3 RESPONDING

Ransomware lockout 業務全停止

WanaCrypt-class encryption across endpoints. Bitcoin demand on every monitor. Operations halt. We negotiate disclosure, restore from validated backups, and brief regulators in your voice.

type: ransomware endpoints: 142 severity: CRITICAL

Industrial control room with SCADA interface showing a REMOTE ACCESS DETECTED alert — pump and valve control compromised

● INCIDENT LV3 RESPONDING

ICS / SCADA breach 工場制御の遠隔侵入

"REMOTE ACCESS DETECTED" — plant operator dashboard taken over remotely. Pump speed and valve control overridden. Physical safety at stake. Air-gap, then forensics.

type: ICS / SCADA breach sector: manufacturing severity: PHYSICAL RISK

Inside the work

Recovery isn't a press release.

Forensic analyst examining system logs across multiple monitors — 02 — Diagnose

Hours at the keyboard. Logs, traces, the patient sweep until the truth is on the screen.

Industrial access keypad — 03 — Recover

Credentials reset. Lockouts confirmed. Access put back in the right hands.

A wall of surveillance cameras — 04 — Prevent

Hardening, monitoring, and the quiet relief of nothing happening next time.

How we engage

Two access modes. Same incident lead, same forensics standard.

Remote

We work alongside your team — over a secure channel

Suited for cloud workloads and any system that supports authenticated remote access. The LV3 incident lead, forensics lead, and communications lead operate from our base, on a secure channel established with your side. Most engagements run this way.

On-site access

When the system can't be reached remotely

For systems that physically cannot be opened to remote access — power-plant control, building facility systems, on-prem data centers, air-gapped manufacturing networks — a senior responder is dispatched and works alongside your team in person until the engagement closes.

Engagement structure: 1-month initial period, 3-month renewal cycles thereafter. Scope and price are determined per case — pricing on request.

I don't care that you fell down. I'm interested in you getting up from it. Abraham Lincoln 16th President of the United States

If you are under attack right now,
tell us what's happening.

Submit this form and a senior LV3 responder will get back to you in turn as soon as we have capacity.

We are currently at full capacity and cannot take on new emergency cases. You can still submit this form — we'll get back to you in turn as soon as we have capacity.

24h emergency intake

Triage form

Required fields are marked. Submit now — details can come later.

Your name*

Organization*

Organization type*

Best phone for callback*

Email (optional)

Status of incident*

Briefly, what happened? (optional)

LV3 mobilizing — case HHC-2026-0428-XXXX

Received. Help is moving.

A senior LV3 responder will phone you on the number you provided. Keep that line clear.

While you wait — three things to do, three things not to do.

Note the exact time the incident was first noticed and what was visible.
Identify your top three contacts: legal counsel, IT lead, and director / principal / CEO.
Stay near the phone you submitted.

Don't

Power off or wipe affected systems — it destroys forensic evidence we need.
Reply to the attacker or pay any ransom. Talk to us first.
Make public statements until we coordinate with you.

Have you been attacked? We come to you.

Three audiences.One commitment:bring you back fast and whole.

Hospitals

Schools

Companies

Four stages. The same way a great ER team operates.

Stop the bleeding

Find what happened

Restore operations

Close the gap

What happens once the engagement starts.

First containment moves

Forensics kick-off

Recovery-plan draft

Continued support, or handover

Each sector carries pressures the others don't. We carry them with you.

The pressure

What LV3 brings

The pressure

What LV3 brings

The pressure

What LV3 brings

The scenes our team walks into.

System corruption 医療系PC が文字化け

Rogue device on the LAN 物理侵入 — 不正タップ

Ransomware lockout 業務全停止

ICS / SCADA breach 工場制御の遠隔侵入

Recovery isn't a press release.

02 — Diagnose

03 — Recover

04 — Prevent

Two access modes. Same incident lead, same forensics standard.

We work alongside your team — over a secure channel

When the system can't be reached remotely

If you are under attack right now,tell us what's happening.

Triage form

Have you been attacked?
We come to you.

Three audiences.
One commitment:
bring you back fast and whole.

If you are under attack right now,
tell us what's happening.